Guides
Virtual assistant agency bookkeeping: a nine-step monthly close and cash gap
Virtual assistant agency bookkeeping: a nine-step monthly close, service-line coding rules, records to keep, and the three monthly cash questions.
Desk
Market Desk
Who supplies what, at what price, and how that has moved.
Guides
Should a virtual assistant agency offer white label services to other firms?
Virtual assistant agency white label services work for some firms and not others. We compare three models on margin, control and risk for US owners.
Guides
How Austin and Miami agencies win bilingual retainer clients
Bilingual assistant retainers sell differently in Austin and Miami, so agencies match screening, time-zone coverage and pricing to each metro's buyers.
Guides
Remote Assistant Retainers: A BLS Wage-Floor Formula
Use BLS Occupational Employment and Wage Statistics for remote assistant retainers. Choose a metro and SOC occupation, then apply load, overhead and margin.
Guides
3 differences in Chicago and Atlanta retainer budgets for agencies
Chicago and Atlanta remote assistant retainers differ in price points, contract length and scope, and BLS metro wage data anchors both budgets.
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What Seattle and Denver tech clients expect from remote assistant retainers
Seattle and Denver tech clients buy remote assistant retainers on different terms, and the gap shows up in coverage hours, reply windows and price.
Guides
Why virtual assistant agency clients quit within the first quarter
Six reasons virtual assistant agency clients leave in the first quarter, how to tell them apart from the outside, and the exit conversation that finds the real one.
Guides
Eleven fields a virtual assistant agency quote must contain
A virtual assistant agency quote template: the eleven fields to include, what each must say, and a placeholder structure to fill with your own figures.
Guides
Where demand for a virtual assistant agency is strongest
The best market for a virtual assistant agency is a client type, not a place. A six-factor scoring sheet for choosing one, and the trap in each factor.
Guides
Virtual assistant agency labour costs: wages, overheads and benchmarks
What a virtual assistant agency pays per delivered hour, which overheads load that figure, and the benchmarks that tell you when pay has drifted.
Guides
Monthly client reports for a virtual assistant agency: one page, five blocks
Build virtual assistant agency reports clients actually read: one page, five blocks, written in the client's vocabulary and sent on the same day each month.
Guides
Twelve questions for a virtual assistant agency discovery call, in four movements
A virtual assistant agency discovery call in four movements, with the twelve questions worth asking, what each one is for, and how to score the fit afterward.
Guides
What local SEO can and cannot do for a virtual assistant agency
A local SEO checklist for virtual assistant agencies, with an honest account of what local visibility can and cannot do for a business with no service area.
Guides
The money-making services in a virtual assistant agency
The most profitable virtual assistant agency services are the ones you can measure. A contribution test that ranks your own lines from your own records.
Guides
Five workflow phases turn a new virtual assistant agency client into a documented account
A virtual assistant agency onboarding workflow in five phases, each ending in an artifact, so the first month produces a documented account rather than a rescue.
Guides
Nine sections of a virtual assistant agency plan and the test each must pass
Nine sections of a virtual assistant agency plan, the test each has to pass, and the three pages that carry the numbers: capacity, cost and the worst month.
Guides
Virtual assistant agency price list and profit model in 2027
A working price list for a virtual assistant agency in 2027, with the cost buildup behind each line and the margin model that keeps retainers profitable.
Guides
Virtual assistant agency software and KPI guide
Virtual assistant agency software should be chosen by job, not by brand. Seven jobs a tool set must cover, the access rules, and the measures worth keeping.